Terms of service

Angels In My Garden 

ABN: 44 321 475 873 (hereinafter “Seller”)

www.angelsinmygarden.com.au

Welcome to Angels in My Garden (AIMG). By accessing or using our website, social media platforms, or purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

OVERVIEW

This website is operated by Angels in My Garden (AIMG), ABN 44 321 475 873. Throughout the site, the terms “we”, “us”, and “our” refer to AIMG. AIMG offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

ELIGIBILITY

You must be at least 18 years old to make purchases from our website. If you are under 18, you may only use our services with parental or guardian consent. By using our site, you confirm that you meet these requirements.

TERMS AND CONDITIONS FOR SALE OF GOODS

Please read the following important terms and conditions (“Terms”) before you buy anything on our website and check that they contain everything which you want and nothing that you are not willing to agree to. By making a purchase on our Website, you agree to be bound by these Terms.

These Terms set out your legal rights and responsibilities; our legal rights and responsibilities; and certain key information required by law.

PRODUCT DISCLAIMER

Our products are handmade using natural and botanical ingredients. As a result, variations in colour, scent, texture, and appearance may occur between batches. This is a natural characteristic of artisanal formulations and not a defect.

Our products are cosmetic formulations intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and no therapeutic claims are made.

As individual skin types and sensitivities vary, we cannot guarantee suitability for all users. Patch testing prior to first use is strongly recommended. Discontinue use if irritation or discomfort occurs.

If you are pregnant, breastfeeding, have a medical condition, or known allergies, please consult a healthcare professional before use. All ingredients are listed on product packaging and our website for full transparency.

RDERING FROM US

  • By making a purchase through our website, you are buying the Products subject to these Terms and you agree to be legally bound by these Terms. Orders you place are dependent on product availability and confirmation of pricing.
  • By accepting these Terms of Service, you confirm that you are at least of legal age in your state of residence.
  • You agree not to use our products for any illegal or unauthorized purposes and not to violate any laws applicable in your area (including copyright laws). You must not send any worms, viruses, or destructive code. Any breach of these Terms will result in immediate termination of your Services.
  • Discount or coupon codes are valid only as advertised on our website, and only one code can be used per transaction. For further details on these codes, please contact care@angelsinmygarden.com.au. We reserve the right to cancel and refund orders at any time.
  • Ownership and risk of any products you order through the Service transfer to you upon delivery to the selected delivery or shipping company.
  • Special terms for current offers, discounts, and applicable products can be found here. We may occasionally provide discount codes, but only one (1) code may be used per transaction.

DELIVERY OF PRODUCTS

We offer various shipping options to enhance your customer experience. Standard Shipping via Sendle takes 2-8 business days, while Express Shipping is faster, taking approximately 2-4 business days. Both services generally require a signature. By choosing either option, you authorise Angels In My Garden to engage with Sendle to deliver the product to you. You acknowledge that our responsibility ends once the product is with Sendle for delivery. We are not liable for any delays, losses, damages, or theft that occur during the shipping process. If an item is delayed, lost, damaged, or stolen, you agree to seek resolution directly from Sendle, or accept personal responsibility if you are not covered.

ACCURACY OF INFORMATION

  • We are not responsible if information on this site is inaccurate, incomplete, or outdated. The materials provided here are for general information only and should not be relied upon exclusively without consulting more accurate or current sources. Your reliance on the materials is at your own risk.
  • This site may include historical information, which is not current and is provided for reference. We reserve the right to change site content at any time but are not obligated to update any information. It is your responsibility to monitor changes on our site.

PRODUCT DESCRIPTION 

We take care to ensure product descriptions and images are accurate, but we do not guarantee they are error-free. 

PAYMENT

  • We accept the following means of payment: Visa, Mastercard, American Express, UnionPay, eftpos, Apple Pay, Google Pay, Shop Pay, PayPal and Angels in My Garden gift cards.
  • We will do all that we reasonably can to ensure that all of the information you give us when paying for the Products is secure by using an encrypted and secure payment mechanism. However we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.
  • Your credit card or debit card will only be charged when you confirm your order. All payments by credit card or debit card need to be authorised by the relevant card issuer. From time to time we may also use extra security steps services.
  • The price of the Products is in Australian dollars ($AUD); includes GST at the applicable rate; and does not include the cost of delivering the Products.

SHIPPING & DELIVERY COSTS

  • When making your purchase through our website, you agree to pay any applicable shipping and/or delivery costs related to your Products.
  • Shipping and/or delivery costs vary depending on your chosen delivery method and delivery location.
  • Applicable shipping and/or delivery costs are published on our Website at the time of your purchase.
  • By making your purchase, you agree to the applicable shipping and/or delivery costs as published on our Website or communicated to you at the time of your purchase.

PRICING OF PRODUCTS

  • The Prices for our Products may be updated from time to time.
  • Up to date Prices for our Products are published on our Website.
  • By making a purchase on our Website, you agree to the up to date Price(s) for your selected Products, as published on our Website at the time of your purchase.

AVAILABILITY OF PRODUCTS

  • Certain products or services may only be available online through our website. These may have limited quantities and can only be returned or exchanged per our Return Policy.
  • We reserve the right to limit the sale of our products or services to any individual, geographic area, or jurisdiction, on a case-by-case basis. We may also limit the quantity of products or services offered. All product descriptions and pricing are subject to change at our discretion without notice. We reserve the right to discontinue any product at any time. Any product or service offer on this site is void where prohibited.
  • We do not guarantee that the quality of any products, services, information, or other materials you purchase will meet your expectations, or that any errors in the Service will be corrected.

ACCOUNT INFORMATION

  • We reserve the right to refuse any order placed with us. We may, at our discretion, limit or cancel quantities purchased per individual, household, or order. These restrictions may apply to orders made with the same customer account, credit card, or shipping/billing address. If we change or cancel an order, we will attempt to notify you using the contact information provided at the time of order.
  • You agree to provide accurate, current, and complete purchase and account information. You must promptly update your account information, including your email address and credit card details, so we can process your transactions and contact you when necessary.
  • For further details, please review our Returns Policy, which is part of these Terms of Service.

INTELLECTUAL PROPERTY

All intellectual property rights in content appearing on or related to this site, including the Angels In My Garden brand and associated trademarks, are the property of Angels In My Garden or its licensors, protected by global intellectual property laws. All such rights are reserved. You may store, print, and display the content for personal use only. Publishing, distributing, or reproducing any site content for commercial purposes is prohibited without our express permission.

USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

  • If you submit materials (e.g., contest entries) either at our request or without a request from us, you agree that we may edit, copy, publish, distribute, translate, and use those materials in any medium without restriction. We have no obligation to keep any comments confidential, pay for them, or respond.
  • We may monitor, edit, or remove content that we consider unlawful, offensive, or otherwise objectionable.
  • You agree that your comments will not infringe on any third-party rights, including intellectual property rights, nor contain libelous or unlawful material, viruses, or other harmful components. You will not mislead us or third parties about the origin of your comments. You are solely responsible for any comments you make.

PERSONAL INFORMATION

Our collection of personal information through the site and store is governed by our Privacy Notice, which is incorporated into these Terms of Service. By accessing the site and purchasing from our store, you consent to our collection of personal information per the Privacy Notice.

ERRORS

  • Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders based on inaccuracies without prior notice.
  • We undertake no obligation to update any information, including pricing, except as required by law.

PROHIBITED USES

  • In addition to other prohibitions, you are prohibited from using the site or its content for unlawful purposes, to solicit illegal acts, violate regulations, infringe on our or others’ intellectual property rights, or engage in harassing or discriminatory behavior. You may not submit false information, upload harmful code, collect personal information from others, or interfere with the site’s security features. We reserve the right to terminate your use of the Service for violating any prohibited uses.

LIMITATION OF LIABILITY

  • The Buyer may have certain rights under the Australian Consumer Law (“ACL”).
  • The ACL may give the Buyer certain rights, warranties, guarantees and remedies regarding the provision of goods or services by the Seller, which cannot be excluded, modified or restricted by the Seller (“Statutory Rights”).
  • The Seller’s liability to the Buyer is governed solely by the ACL and by these Terms. To the maximum extent permitted by law, and except as otherwise expressly provided in these Terms, the Seller excludes all conditions and warranties implied by custom, law or statute, except for the Buyer’s Statutory Rights, and the Seller expressly disclaims all warranties of any kind including but not limited to implied warranties that the Products are fit for a particular purpose.
    • To the maximum extent permitted by law, neither Angels In My Garden nor any of its affiliates will be liable for any damages arising from your use of the Service or any products procured through it.


INDEMNITY AND INSURANCE

  • You shall indemnify us, and keep us indemnified, from and against any losses, damages, liability, costs (including legal fees) and expenses incurred by us as a result of or in connection with your breach of any of your obligations under these Terms.


DISPUTES

  • We will try to resolve any disputes with you quickly and efficiently If you are unhappy with the Products or our service to you. Please contact us as soon as possible using the “Contact Us” details.


UPDATES TO THESE TERMS

  • These Terms may be updated from time to time. The latest version of these Terms is displayed on our Website and/or at the bottom of these Terms. By making a purchase on our Website, you agree to these Terms, including any updates, as published on the Website at the time of your purchase.


GENERAL PROVISIONS

  • These Terms shall be governed in all respects by the laws of New South Wales and any applicable federal law. Both Parties consent to jurisdiction under the state and federal courts within New South Wales.
  • We reserve the right to deny service to anyone at any time for any reason.
  • You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and could involve (a) transfers over different networks; and (b) adaptations to meet technical requirements. Credit card information is always encrypted during transmission.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, its use, or access to it, without our explicit written consent.
  • None of the terms of these Terms shall be deemed to have been waived by any act or acquiescence of either Party. Only an additional written agreement can constitute waiver of any of the terms of these Terms between the Parties. No waiver of any term or provision of these Terms shall constitute a waiver of any other term or provision or of the same provision on a future date. Failure of either Party to enforce any term of these Terms shall not constitute waiver of such term or any other term.

DISCLAIMER
The content provided on this website is for general informational purposes only and is not intended to substitute professional medical advice, diagnosis, or treatment. Always consult with your healthcare professional before using any skincare products, especially if you are pregnant, nursing, have allergies, or are undergoing treatment for any medical condition.

While Angels in My Garden formulates its products with natural, skin-friendly ingredients, individual results may vary. We encourage patch testing before full application. We are not liable for any adverse reactions or misuse of our products.

All product claims are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any disease. Our products are compliant with Australian regulations and are sold as skincare, not therapeutic goods.

We strive to ensure all information on this website is accurate and up to date, but we make no warranties or guarantees. Use of the website and its content is at your own risk.

By using this site, you acknowledge and agree to this disclaimer.


CONTACT US

If you do not understand any of these Terms and want to talk to us about it, please contact us by email: care@angelsinmygarden.com.au

LAST UPDATED

These Terms are current and up to date as of: 15 June 2025

GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia.


By making a purchase on our Website, you agree to be bound by these Terms.

 

DEFINITIONS

In these Terms, the following definitions apply:

“ACL” means the Australian Consumer Law which is contained in the Competition and Consumer Act 2010 (Commonwealth).

“Business Day” means a day which is not a Saturday, Sunday, public holiday or bank holiday in New South Wales.

“Buyer”, “you” or “your” means you, the person or organisation that is purchasing the Products through our Website.

“Confirmation” means an email which we send you to confirm that we have accepted your order, in accordance with the “Ordering From Us” clause of these Terms.

“Delivery Date” means any estimated date for delivery of your Products, as stated on our Website or otherwise communicated to you at the time of your purchase.

“Goods and Services Tax” means Goods and Services Tax imposed on a supply of goods or services in Australia, pursuant to the A New Tax System (Goods and Services Tax) Act 1999 (Commonwealth)or any other applicable law.

“Party” means either the Buyer or the Seller.

“Parties” means the Buyer and the Seller collectively.

“Price” means the price of our Products as published on our Website at the time that you make your purchase.

“Products” means the products that you are choosing to purchase through our Website which may include but is not limited to goods.

“Seller”, “we”, “us” or “our” means us, [company name] (ABN [company ABN])

“Terms” means these terms and conditions as updated from time to time.

“Website” means our website located at [store url] together with any affiliated websites or pages.