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FAQs

We’re based in Sydney, Australia.

Our formulations are handcrafted in India using time-honoured Ayurvedic methods, then packaged in Australia with recyclable, eco-conscious materials.

Yes! Every product is made in small, boutique batches every 8 weeks to ensure maximum freshness, purity, and potency.

We believe in low-waste, sustainable production, which means a new batch is only made once the previous one reaches a minimum inventory threshold.

This helps reduce overproduction and ensures you're always receiving a product that’s been freshly handcrafted with care.

We use natural, skin-friendly ingredients. However, we recommend a patch test before full use, especially if you have known sensitivities.

We steer clear of harsh synthetic preservatives. Instead, we opt for natural, broad-spectrum alternatives like Geogard ECT, Leucidal, and Vitamin E, ingredients that help keep your skincare safe, stable, and effective.

For our upcoming rinse-off formulas, such as our hair shampoo and conditioner launching in 2026, we may include only mild, skin-safe preservatives to ensure their performance.

Shelf life varies by formulation:

  • Oil-based products last up to 12 months
  • Aloe or water-based products last 6–9 months
    All are labelled with best-before guidance and made for mindful use.

Currently, we ship within Australia only—but we’re working toward expanding internationally soon!

We use rare, high-performance botanicals like saffron from Kashmir and Iran, sandalwood from Kerala, charoli oil, aloe vera, black turmeric, hibiscus, amla, and more. Each ingredient is thoughtfully sourced from their origin.

We use Sendle for shipping within Australia. Delivery generally takes 2–8 business days, depending on your location.

Yes, we accept returns within 30 days for unopened, unused products in original condition. Due to the natural and fresh-made nature of our skincare, opened products are non-refundable.

Yes, some of our products contain pure essential oils, which are clearly listed on each product's ingredient label. Where needed to enhance the user experience, we may also use a mild, skin-safe fragrance oil—always selected with sensitivity and care in mind.

We formulate every product to be gentle, effective, and safe for most skin types. However, because every skin is different, we always recommend a patch test before first use.

Visit our About Us page or follow us @angelsinmygarden.co on Instagram.

Our founder, Swatee, is not a cosmetic scientist, but a lifelong student of traditional plant-based wellness.

Raised across India’s herbal heartlands, her exposure to healing rituals came through her father’s work, which took their family to regions rich in rivers and remedies. A bout of chickenpox in her teens, and her full recovery from scarring using herbal care, sparked a personal journey that never stopped.

Over the last 20 years, she has built close ties with natural skincare practitioners, artisans, and manufacturers across India. Her formulations are rooted in lived experience, guided by ancestral wisdom, and refined with safe, natural preservatives.

Our formulations are handcrafted in India, in collaboration with certified Ayurvedic and natural skincare manufacturers and at licensed facilities. They are rigorously tested for shelf stability and skin safety before being delivered to you.

This brand isn’t built on a lab degree; it’s built on healing, heritage, and heart.

We design our packaging to match the personality and value of each range.

Elegant Essentials are luxuriously packaged in custom magnetic boxes and premium jars and bottles, yet we’ve kept pricing sensible and client-conscious.

Purified Earth features eco-friendly tins or glass jars, posted in jute bags and corrugated boxes deliberately, keeping costs low.

Aleur Naturél is simple, sustainable, and beautiful in glass jars and cardboard boxes.

Our intention is pure — to deliver skin-friendly products made with original ingredients, cost-effectively, without compromising quality.